Westgate Palace Resort - Orlando

Location to Universal studios. View of wet n wild from hotel. Lots of pizza delivery companies nearby. Well equipped, clean and comfortable rooms. Jacuzzi bath a bonus. Covenient car park. Definitely recommend hotel.

Staff very friendly until we made it clear we did not want any info on time share. We were not in the main block so not a problem.

The pool area was fabulous. The activities for the kids were great too.

The room I had was to small. I don't know if all of the rooms were the same size, but my room was very small! When I see the word "suite", I automatically think of "space." I didn't like the fact that "all" the suites had twin beds in the second room. It's not ideal for two couples. Had I known that was the set-up in the entire Resort, I would not have booked there. Also, the Resort "Grill" had conflicting hours. The advertisement listed a different time from the actual hours. We expected to get a "quick bite" when we got back to the Resort, only to find out they were closed. When we called, we were told the Grill was suppose to be open, they don't know why it was closed. Nevertheless, we had to go back out to get something to eat.

Enjoyed our stay at Westgate Palace. Hotel was very clean, quite, and kitchen well equipped. Nice size bedrooms and bathrooms. We were lucky and had a nice view of the lake. We would definately stay there again.

There were only 3 of us so we had no problem. But there was only sitting for 3 people to watch tv. Six people could eat at the bar but only 3 could watch tv. Living room needs more seating. Kitchen could use some microvable dishes.

Apartments had all amenities, plenty of room and privacy.

Clean, affordable, and will be back again.

The Family Room was big and very comfy. Very clean. Great Price for this type of rooms.

Prompt check in but we did arrive after midnight? Close to shopping malls and resturants on international drive apartment was adequate and clean on arrival reception staff were friendly and helpfull free transfers and pick ups to premium outlet malls

Apartments were not cleaned properly . On one occasion when we left the maid sign outsidethe door it was cleaned when we returned but the bedding was left on the kitchen table for us to make the beds ourselves. Charming!! No supermarket on site the internet service was free and slow. It was located at the guest services desk where we had to use it in full view of other guests . No privacy. the best is yet to come. At 08.30am two days before we were due to leave we were called by someone from guest relations wanting to meet with us to in their own words get our opinions about the resort and our stay. we were told because we were staying in an apartment that belonged to an owner, this being a timeshare resort we had to attend the 30 min meeting .but it was it was not about trying to sell us anything. i explained that we were under no obligation to meet with them as were were not there on any free holiday. We decided to meet with them at 10am for only 30 mins.as they said. well, this 30mins turned into and hour and half as they tried all they could to persuade us to buy a time share package. the first man was pleasant enough but could not understand why we did not want to buy anything then his boss came out to speak with us about the cost and benefits off buying,but again we told them point blank NO Then would you believe a THIRD MAN came out and offered us the chance to come back to this resort or their other westgate lakes at a reduced price within the next 3 years but we had to leave 200 DEPOSIT At this time i was feeling sick,tired,hungry and angry we left reeling never wanting to visit this place again BE WARNED.

Location

Parking at night, and getting attacked by sales people... Got warned about early morning calls And check out 10am is too early....

the rom was very comfortable, the services was very good, and the hotel is well located.

The staff at Westgate Orlando was great. Located in the center of everything yet when in hotel feel away from the hustle and bustle outside. Access to many different activities right there at the hotel.

Westgate palace was very convenient to the wet and wild and universal where our family was visiting. The accommodation actually looked like the photos on their web sight. The resort and accommodations were very clean and comfortable. The only complaint was the mattress on the couch beds needs to be replaced or do not advertise that as a sleeping option.

staff very friendly rooms clean kitchen well equipet washer & dryier available in side the room two seperate bed rooms

no free break fast pool too shallow no in door swimming pool

The rooms were wonderful. Very clean, quite and updated. It was wonderful to have a basketball court, huge pool, ping pong table, volleyball court, etc. all at our disposal. My guests and myself thoroughly enjoyed our stay at Westgate Palace.

Nothing. We were extrememly happy with our stay.

Price, convinience, size of room

We were 2 couples staying in a 2 bedroom appartment. It was very clean and well presented. Very nice actually.

The only thing is we got the "timeshare" discussion upon check in. Not appreciated. But apart from that all was good. Oh and why do you have a heated pool when it is hot???? Was like swimming in soup. Yuck.